Delivery Info

EASTER BANK HOLIDAY NOTICE FOR ORDERS AND DELIVERIES

We are closed during the Easter Bank Holiday weekend from Friday 19th April 2019 and we return to normal operation on Tuesday 23th April 2019.

You can still place orders online however your order will not be actioned until we return.

Please bare in mind that your order could be longer than expected due to the following reasons*

  • *If we have to order your items in from our supplier
  • *Influx of orders over the Bank Holiday
  • *Courier or Postage Delays

We will try and ship as many orders as possible when we return, we do apologise for any delays which may accur.

Last day for deliveries is Thursday 18/04/2019

more information will be added here soon... please see below regarding normal delivery charges.

DPD & Royal Mail

For the best delivery service we use the nations favourite parcel delivery company 'DPD' to deliver your items.
Smaller and lower value items will be offered a small postage charge where your items will be sent via the Royal Mail.
 

Please see the delivery chart listed below for all our delivery charges.

The delivery services listed below are used when your order has been marked as dispatched, this does not indicate we have the stock for immediate dispatch as some items may have to be ordered in from our suppliers, as a general guide please allow 3-5 working days for delivery. Items that are out of stock or are likely to take longer to arrive, we will contact you usually by email or phone.

Zone A 
Mainland England, Wales and Parts of Mainland Scotland (not all parts of Scotland covered).

Zone A
Order Value
(inc vat)

Delivery Charge
Offered at Checkout
Upgrade
Before 12*
Upgrade
Before 10:30*
£0 - £17.99 1st Class Royal Mail
£3.32 exc vat
£3.98 inc vat
£10.00 exc vat*
£12.00 inc vat*
£15.00 exc vat*
£18.00 inc vat*
£18.00 - £59.99 DPD
£4.99 exc vat
£5.99 inc vat
£60 or over DPD
Free Delivery

*To upgrade your delivery service, please contact us on 0845 226 3358 or contact us via our live chat service (if available).

Zone B 
Scottish Highlands, Scottish Islands & Scilly Isles
Delivery charges apply to the following Post Codes: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 and HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, TR21-25

Zone B
Order Value
(inc vat)

Delivery Charge
Two Day Service
£0 - £179.99 £15.00 exc vat
£18.00 inc vat
Over £180 £12.50 exc vat
£15.00 inc vat

Zone C 
Northern Ireland - All BT Post Codes affected

Zone C
Northern Ireland
Two Day Service Next Day Service*
Orders of any value £15.00 exc vat
£18.00 inc vat
£30.00 exc vat*
£36.00 inc vat*

*To upgrade your delivery service, please contact us on 0845 226 3358 or contact us via our live chat service (if available).

Isle of Man, Channel Islands, Other destinations
Delivery charges apply to the following Post Codes: IM1-9, IM86-87, IM99, JE1-4, GY1-10

Delivery Two Day Service
Orders of any value £20.00 exc vat
£24.00 inc vat

Ireland - ROI

Ireland / ROI Delivery Two Day Service
Orders of any value £15.00 exc vat
£18.00 inc vat

International

International Delivery 2-4 Day Service
Delivery Charge
France
Orders of any value
£17.50 exc vat
£21.00 inc vat
Germany
Orders of any value
£17.50 exc vat
£21.00 inc vat
Netherlands
Orders of any value
£17.50 exc vat
£21.00 inc vat

The delivery timescale shown is the service offered by the courier or post and will be the service used once your order has been marked as dispatched. 


We aim to dispatch your items as soon as possible, delivery times are estimated however the majority of our customers receive their goods within 3-5 working days (UK Only). Always give us a call or drop us an email to check stock availability for a quick dispatch. Overseas orders may take longer to arrive.

If you require a urgent delivery please call us on 0845 226 3358 so we can check stock availability and arrange priority delivery for you. Our cut off time for urgent deliveries is 1pm during office hours.


General Delivery Terms
If your order is placed before 1pm during our normal working hours and your item is in stock, it is likely your order will be despatched that same day. The next working day service is not always guaranteed unless otherwise stated. As a general guide please allow 3-5 working days for delivery of your goods. Overseas orders may take longer to arrive.

Split Delivery
If you place a substantial order with us, your order may be split on separate deliveries depending on what you have ordered. We will notify you by e-mail with an order update.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

You will have to return your items at your own cost if you wish to cancel your order. Please refer to our returns page for more information.

For information regarding your order status please Click Here